Hot Tips  

Trueline Billiards, a division of the Mal Atwell Leisure group, has been trading in Australia for more than 30 years.

This website has been designed to assist you in viewing our extensive range of products, very much as if you were visiting our show room.

Please feel free to browse through all our pages at your leisure, our sales staff will not bother you. However should you need assistance please click here, this will take you to "Our Team" and enable you to send an e-mail to the appropriate team member. Alternatively you can click here and send a general message by accessing the "Feedback" Form. Either way we would love to hear from you. We will answer you promptly.

As we will be constantly changing this site with new products, prices and information, we recommend that you revisit us often and that you bookmark this site.

Below are a few Hot Tips which we hope will assist you whilst at the same time clarifying some of the questions you may have.

Our secure site uses SSL encryption - resulting in all personal and credit card information being encrypted for your peace of mind. The information you supply can only be viewed by us. We treat your confidential information with the utmost care and protection. You are able to verify that you are dealing with an secure site, whenever you are viewing the Shopping Basket Window or the Checkout Window. At the bottom of these windows you will see a Locked Padlock Icon. This indicates that the information you supply is secure and can only be seen by us. You can click on the Padlock Icon to view the security details.

All prices are quoted in Australian Dollars and includes the Goods & Services Tax (GST).

All personal information obtained from our customers will be used only for internal purposes. Mal Atwell Leisure group does not sell, or distribute in any way, any of the information provided by our customers. The billing information and all other information which the user provides will only be used by us to communicate with the customer in relation to their order or for customer support.

On-Line shopping is very similar to shopping at your local shopping centre store, with some exceptions, you don't have to leave home and you don't have to pick up a shopping trolley or basket, this you receive automatically. Simply select a category in the left-hand panel, click on it and order the item(s) you require by placing a number in the "quantity" window and clicking on "order"

The moment you click "order" your window will appear displaying the details of your order. At this stage you will be given a choice to either go to your shopping basket or continue shopping. If you continue shopping you can either order items from the same or other categories. These items will also be added to your shopping basket. If you decide that you wish to see what is in your shopping basket, click on "Shopping Basket"

When viewing the content of your shopping basket you can go to "check out", or before doing so you can also delete any item about which you have changed your mind.

At "check out" you will be required to answer a few details, including credit card details. Please be assured that the information you supply is totally confidential and cannot be seen by anyone other than by our personnel, you then click on "Submit" and your order will be received and dealt with by us almost instantaneously.

All prices are quoted in Australian Dollars.

FREIGHT WITHIN AUSTRALIA will be automatically calculated and added to the cost of your purchases as follows:

Product Total

Freight and Handling Charge

$100 or less

$10.00

$100.01 to $200

$15.00

$200.01 or more

POA

PLEASE NOTE: the above calculations are the maximum.
If it is found that the cost of freight and handling is less, the
lesser amount will be charged.

INTERNATIONAL FREIGHT - POA

We do not charge credit cards until the goods are despatched.

WARRANTY AND RETURNS Products are NOT supplied on a trial basis. All items manufactured by us on our premises, such as, pool tables and combination cue and score racks, carry a ten year warranty against faulty craftsmanship.

OVERSEAS DELIVERIES may be subject to import charges. Any such charges are the responsibility of the customer. We do not accept payment by Credit Cards for OVERSEAS ORDERS. These orders will only be despatched after we have received payment in full by way of Telegraphic Transfer. We will supply you with all the relevant details, after we have received your order, so that you can conveniently pay for your purchase by way of Telegraphic Transfer.